Customer Support Made Easy
Mochi is a leading provider of Live Chat Software for eCommerce that enables online stores to interact with visitors in real time via web chat and text messaging.
Live chat software built just for eCommerce stores. Mochi lets Shopify stores talk with customers in real time using web chat or text messaging.
Get started today with a no-risk, FREE trial.
Understand how to best serve the needs of your customers by knowing.
Reach your website visitors towards a purchase at just the right time, with:
Over 70% of all online shopping is done from a mobile device. Mochi’s omni-channel chat feature enables you to communicate with your customers using:
Track and review your results with Mochi’s automated testing and reporting.
Mochi is designed specifically for small to medium eCommerce stores. We work hard to understand who you are and the challenges you face.
We know that you’re busy sourcing products, managing ad campaigns, and shipping orders. So, we’ve built Mochi to help you with one of the most important yet challenging aspects of your business, communicating with customers.
Leave customers delighted by providing immediate responses to their questions and concerns and by tracking and following up on their requests.
Guide potential customers to a purchase decision by building trust with smart insights, timely interactions, and personalized experiences.
Increase repeat business by making all of your customers interactions unique and personalized with every visit to your website.
Mochi can be used on any site. If you’d like to try a 14-day FREE trial please let us know what platform you use, and we’ll help you get started.